Terms and Conditions

The website https://edithval.ro is owned by EDITH VAL SRL, registered office in Vaduri, Alexandru cel Bun commune, Neamț county, Romania, tax ID (CUI) 34706290.

By using this website you agree to the terms and conditions below. We recommend that you read them carefully.

Edithval.ro reserves the right to change these provisions without further notice. The most recent version can be found on the "Terms and conditions".


Edithval.ro grants you limited access for information and for placing online orders, but does not give you the right to download or modify the website in whole or in part, to reproduce the website in whole or in part, or to copy, sell/resell or exploit the website in any other way, for commercial purposes or against the interests of the company EDITH VAL SRL without its prior written consent.


1. EDITH VAL products

The products sold through Edithval.ro are made in Romania and are sent in the product’s original packaging. On delivery they are accompanied by a tax invoice and a warranty certificate, as required by law. Products and services are offered subject to the provisions of this document and while stocks last. If a product is no longer in the current range or there is high demand for it, edithval.ro reserves the right not to fulfil the order, with prior notice.

2. Payment

On the website edithval.ro you can choose one of the following payment options:
1. Cash on delivery: We will deliver the products by express courier and you can pay in cash when you receive the parcel.
2. Bank transfer (internet banking) / payment order: If you choose to pay by bank transfer, you will receive an e-mail with a proforma invoice containing the bank account, account holder, bank and payment reference. You will be asked to pay for the products in full and send us proof of payment.
3. Delivery
We deliver anywhere in Romania by express courier, as well as abroad. Delivery times vary and are shown on each product page. Your order will be confirmed by e-mail or phone before we deliver the products.

Delivery costs

1. FREE for orders whose value exceeds 900 RON
2. 25 RON (VAT included) for orders with a value between 0 and 900 RON

Deliveries are made by Fan Courier. The rates above apply to any town in Romania with a Fan Courier office (over 5,000 towns).
If you are not at the address given, the courier company will contact you by phone. By accepting the products you confirm that they arrived in good condition.
There are a number of events beyond our control – fires, explosions, floods, epidemics, strikes, government actions, wars, acts of terrorism, protests, riots, civil unrest or other force majeure events as recognised under Romanian law – on the basis of which Alina Cernatescu reserves the right to delay or cancel deliveries of ordered products if they cannot be delivered.

4. Product warranty

The warranty covers repair or replacement of the defective product, for products in stock. Products made to order, to the client’s measurements and preferences, cannot be replaced. If you make a warranty claim, please return the defective products in their original packaging, together with their accessories, a copy of the invoice and the original warranty certificate. If the products arrive without these documents, we may decide to send them back to you without processing the warranty claim.
If you return products, we will ask you to cover the cost of shipping the defective products to us, to the address we give you by e-mail or phone.
If your product has physical damage such as stains, cracks or tears, it is not covered by the warranty.
Please keep the receipt or invoice you received at purchase for the duration of the warranty.
The warranty applies only if the instructions above are followed.

5. Returns

Please return the products to: sos. Arcu, nr. 22, Iasi, together with the completed return form. To get a copy of the return form, please contact us.
Under the e-commerce law Government Ordinance no. 130/2000, art. 7(1) as a consumer (buyer), you have the right to withdraw from the distance contract within 14 calendar days, without penalty and without giving any reason. The only costs you may have to bear are the direct costs of returning the products.
If you wish to return products, please note the following:
· Returned products must be new, in their original box, with all their accessories;
· if the size does not fit, you can ask to exchange the outfit for a different size;
· You can request a size exchange only once. Please check the size chart provided.
· You will cover the shipping cost if you wish to return products;
· If the product cannot be exchanged for a different size, we will refund the amount paid by bank transfer (to the account you give us) within 10 calendar days, once all the conditions above have been met.

6. Copyright

All content on edithval.ro – images, text, graphics, symbols, web graphics, e-mails, scripts, software and other data – is the property of EDITH VAL and is protected by Romanian copyright law (Law no. 8/1996) and by intellectual and industrial property laws. Any use of the items listed above without our consent is punishable under the law. The website Alinacernatescu.fashion may be used only within the limits set out in this document.

7. Personal data protection

Under Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, the website edithval.ro, through EDITH VAL SRL as Provider, is required to manage the personal data you provide securely and only for the stated purposes.

Definition of consent
“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which they, by a statement or by a clear affirmative action, agree to the processing of personal data relating to them.

Legislation applicable to consent
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Provider’s rights under consent
EDITH VAL S.R.L has the right, through digital consent, to manage the personal data you provide about yourself securely and only for the stated purposes. Personal data is processed in order to provide our sales services and to keep you informed about our activity, in line with the requests made on edithval.ro.
The Provider, as data controller, undertakes to keep confidential the personal data it has become aware of.

Data subject’s rights under consent
Under Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), you have the right to information, access, rectification, erasure, restriction, portability and objection, and the right to intervene regarding your data, under Articles 13, 14, 15, 16, 17, 18 and 19 of the Regulation.
To exercise these rights, you can send us a request by e-mail.
You also have the right to go to court.
If any of your data is incorrect, please let us know as soon as possible.

Categories of personal data
The following categories of personal data are recorded, for the following purposes:
last name, first name – to handle sales, prepare sales documents and invoice orders;
address – to deliver the products sold;
financial data, IBAN – requested when products are returned, to refund their value by payment order;
personal mobile phone number – for sales contact, product information and after-sales activities;
e-mail address – to send the invoice electronically, track order processing, and send product information and the newsletter;

Purpose and legal basis of processing
The personal data mentioned will be processed for the following purposes and on the following legal basis:
the data subject’s interest in receiving sales services;
the client’s explicit consent regarding the choice of a fashion product;
the client’s explicit consent to receive information about the products and services offered by edithval.ro;

Storage of personal data and transfer to third parties
The personal data recorded is intended for use by the Administrative Department of EDITH VAL S.R.L, in line with the Data Protection Impact Assessment. The data is kept in paper and digital form within the Administrative Department. Paper records are kept in a filing cabinet accessible only to administrative staff. Digital data is stored on the designated administrative computer, protected by a licensed Windows operating system, a licensed Office suite and a licensed antivirus package, and access requires the Administrative Department’s own username and password at EDITH VAL S.R.L.
The recorded data will be disclosed to third parties, namely courier and accounting companies, in order to deliver products under the contract and to record the invoices issued in the accounts.

Validity
This consent is valid for 10 years from the date of the order, or until it is withdrawn.

8. Disputes
Any dispute arising from the use of this service will be settled amicably. If the dispute cannot be settled amicably, it falls under the jurisdiction of the Romanian courts. By agreeing to these Terms and Conditions, you fully agree to all of the above for the use of the website Alinacernatescu.fashion and for commercial relations.

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